Tank Conditions and other FAQs
WHERE ARE YOU LOCATED?
We are located in and ship out of Tustin, California!
DO YOU HAVE A STOREFRONT / LOCAL PICK UP OPTION?
For customer safety, we are currently allowing only curbside pick up. When you place your order, you will be prompted to select a date and time range that you would like to pick up your corals!
ADDING TO AN EXISTING ORDER?
If you already placed an order and want to add additional items, you can do so by placing a new order prior to 12:00 pm PST / 3:00 pm EST on the date your order is supposed to ship out.
For your new order, order your new corals as normal and select the same shipping method and arrival date - you will receive an automatic refund of any extra shipping costs within 1-3 business days if your subtotal is over $399.99.
We ship using UPS Next Day Air for all of our orders for arrival dates on Tuesday, Wednesday, and Thursday.
The shipping cost for the weekday delivery is a flat rate of $39.99, with free shipping available for orders $299.99 and above!
NEED TO DELAY YOUR ORDER?
Just let us know by reaching out to us via email at firstname.lastname@example.org. We will be more than happy to accommodate you :)
HOW DO I USE MY LOYALTY POINTS / REWARD GEMS?
At the bottom of your screen (both desktop and mobile), you will see the link to sign up and earn Reward Gems. Once you register or log in, you will see your eligible rewards and be able to apply them to your purchase!
Wills LED - Zoas, Acanthophyllia, Mushrooms, Wellsos, Toadstools, Carnations, Kenyan Trees, Invertebrates (including anemones)
Radion XR30 Pro - Euphyllia, Elegance, Plates, Goniopora, Acans, Favia, Scoly, Blastos, Lobos
We do our best to keep the numbers within this range. Use this information to compare to your tank or system.
Alkalinity - 9-10 dKh
Calcium - 400-450 ppm
Salinity - 1.023 specific gravity
Temperature - 76-77 degrees Fahrenheit
Pictures are taken with a iPhone 12 Pro Max under Wills LED lights. We use both white and blue lights to get the most accurate pictures of our corals.
Please contact us at email@example.com if you have any other questions or feedback for us!